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Member Login / Check Matches
Upcoming Speed Dating Events
Customer Testimonials
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Frequently Asked Questions
If your question is not answered here, please email us at questions@nyeasydates.com.
| About Our Events |
- Which event is right for me?
| We offer three types of events. Our regular events give you ten to twelve dates of six minutes each, with a guarantee of at least ten dates or your next event is free. Our "Everyone Meets Everyone" events let you meet everyone in the room, so you'll usually get fifteen to twenty dates of about three minutes each. And our "Up to Forty Dates" events are a real speed-dating marathon. You'll have up to forty dates of just over two minutes each.So which event is right for you? If you want to meet as many people as possible, choose an "Everyone Meets Everyone" or "Up to Forty Dates" event. And if you want to spend a little longer getting to know each person, choose a regular event. |
- Will I get a match?
| Most people at our events do match with at least one other person. If you don’t get a match, don’t be discouraged — quite likely you were chosen by people who you didn’t select. It's all about the numbers, so please sign up for another event and try your luck again. And if you don't get a match, your next event is half price. |
- Will I meet everyone at the event?
| If you want to meet everyone at the event, make sure you choose an "Everyone Meets Everyone" event. If you choose a regular event, you will have more time to get to know each person, but you won't meet everyone there. We do have time to mingle before and after the event, so you can meet anyone you've had your eye on. You can pick anyone as a match, whether you are paired with them for a speed date or not. |
- Isn't six minutes/three minutes a bit short?
| You may be surprised at how much you know after a short date. After all, you're not deciding if you want to marry this person - just whether you want to see them again for a full-length date. |
- When do I get my results?
| Any time after the event, you can log on to the website to enter your selections. As soon as you do you'll see your initial match information. And then later, as more of our guests log on to enter their information, you'll get the rest of your matches. |
- What do I do once I have my match information?
| E-mail your matches and take it from there. No need to be shy — if you got their e-mail address, that means the person is interested in seeing you again. |
- Does this kind of thing really work?
| Yes, it really does. Some of us will find one in ten people romantically intriguing; some will choose only one from a hundred. Either way, it’s all about meeting lots of people in an environment that makes it easy to pick who you want to see again. That’s what we are here to provide. |
- Why do you have so many events where the men are older than the women? That's sexist!
| We've thought long and hard about this one, because we're quite aware that these events play into some traditional and old-fashioned - and yes, even sexist - ideas of who wants to date whom. But frankly, when we tried to run events for even age ranges (i.e., men and women of the same ages) it just didn't work. We found that the vast majority of the guys self-selected to events where they were in the upper half of the age range, and the women similarly self-selected to be in the younger end of the range. So, to put it simply, we gave in... Think we should do it differently? Please write and let us know - this is an issue we frequently reconsider. |
- What is a "single professional?"
| We leave that up to you. We get a lot of lawyers and bankers at our events (maybe because the company was started by a lawyer and a banker!) but we also get a great range of other professions, from teachers to social workers to artists to engineers. If you consider yourself a single professional, feel free to register for our events. |
- Do you have events for same-sex meetings?
| We don't have events for same-sex meetings at this time, but we are interested in adding them. Click here if you'd like to be notified when we do. |
- What about events for over 45s?
| We've had to stop running events for this age group because while we had a fantastic response from women, we just couldn't get enough men along to the events. We think this is because men in this age range have been a bit slower to catch on to the idea of speed dating.That's why, at least for the time being, we've stopped running these events. Let us know at questions@nyeasydates.com if you'd like to be put on to a list to be notified if we start running them again. |
- Do you host events outside Manhattan?
| At least for the time being, we're offering events only in Manhattan - though we may consider adding other locations in the future. |
- Can I sue you for a bad relationship?
| Um, no. We do not screen participants, and unfortunately we cannot guarantee that your dates will lead to marriage, lost weekends, or whatever else you may have in mind. We bring you together to meet each other, and give you the contact information for your matches — you take it from there. |
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| Billing |
- What forms of payment do you accept?
| We accept most major credit cards (Visa, MasterCard, American Express, and Discover) as well as payments through PayPal.com. We do not accept money orders or personal checks. |
- Can I just pay at the door?
| If you'd like to arrive at the event and pay at the door, the host will accommodate you if they can. We cannot guarantee you a spot, however. That's why we recommend using a credit card or paypal to reserve your spot. |
- What if I have to cancel?
| If you give us at least 72 hours notice of your cancellation, we'll happily refund your registration fee*, less a $5 administration fee. We are not able to give refunds on less than 72 hours notice. This policy allows us to ensure a good balance of men and women at each event. However, if you find less than 72 hours before the event that you can't make it, or you wish to avoid the refund processing charge, we will do our best to switch your registration over to another event that suits your schedule. This is unlikely to be possible if you cancel on the day, as we would not be able to find someone to take your spot.*The exception to this is the May 2nd event at BAM. This event is being run at cost, and the dance tickets are bought in advance from Brooklyn Philharmonic. For this event, we require two weeks notice if you wish to cancel and be refunded |
- Are transactions on your site secure?
| Yes, they are. We employ Secure Socket Layer (SSL) encryption on all transactions, providing the highest level of security available. You can see that your transaction is secure by looking out for the padlock icon displaying at the top or bottom of your browser when you are prompted for credit card information. |
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| Making Selections/Getting Your Matches |
- When can I make my selections?
| Usually you can log in and make your selections right after the event. If we have last-minute additions to add to the list, you may have to wait an hour or two. You will receive an email to let you know when you can make your selections, or you can log on to "My Account" at any time to check. |
- How do I enter my selections?
| Log in to "My Account" using your email address and password. Once logged in, you will be prompted to select who you would like to see again. When you choose someone and they choose you, that's a match! You'll get an email with their name and contact information. In case the match email ends up in your spam file, you can also check your match information any time by logging into "My Account." |
- Can I change my selections after I make them?
| You can add to your selections for 7 days after an event. However, you cannot take away selections you've already made. That's because we just can't bring ourselves to tell someone that they have been "unselected!" |
- I didn't get an email with my matches - why not?
| Usually this means that the email went into your spam file. Please add questions@nyeasydates.com to your list of safe senders, to make sure you receive all emails about your events. And you can also get your match information any time by logging into "My Account." |
- Why does the website say 'still waiting on some customer selections'?
| We give everyone seven days after the event to make their selections. You'll see most of your results sooner than this, as we post the selections as soon as they come in. |
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| Technical |
- Does your site use cookies?
| Some areas of our site (such as our Members' Area) do use cookies in order to keep track of your position in our system. The cookies sent to your browser do not contain any personal or private information. They simply containing a tracking code to identify you as you move through our site. |
- I'm having problems with your web site. Can you help?
| Email us right away, and we'll help you with any problem that you encounter. If you are experiencing a technical problem, please email us the exact details of the problem. Include (if possible) the type of browser you're using (Microsoft Internet Explorer, Netscape, other), the version of your browser, and an exact description of the problem. If you get an error message, what exactly does it say?E-mail this information to questions@nyeasydates.com. |
- I've signed up for an event but it's not listed on the "My Events" tab. Is there a problem?
| In most cases this is simply due to your internet browser displaying an older cached copy of the "My Events" page. Try refreshing the page, or signing out of the Members Area and then signing in again. If you continue to experience this problem after signing out, please email us at questions@nyeasydates.com. |
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